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Terms & Conditions of Sales

TERMS OF SALES

1. Preamble
The reservation is made directly between the client and the owner.
The customer declares to have obtained all the necessary information on the site where the reservation was made.
Any reservation via the website implies consultation and acceptance of these general conditions.
The customer's agreement to these general conditions occurs when booking; no reservation is possible without this agreement.
The customer has the option of saving and editing these general conditions using the standard functionalities of his browser or computer.
The site mentions the following information:the legal notice allowing precise identification of the seller and indicating its company name, the address where it is established, its e-mail address, its telephone number, its registered office, if it is subject to value added tax and identified by an individual number its individual identification number, the Member State in which it was granted; the essential characteristics of the services offered; the prices; payment terms; the general conditions of sale; the period of validity of the offer and its price; the minimum duration of the proposed contract, if applicable.
The customer, prior to ordering services, declares that the reservation of these services is made for his personal needs.
As a consumer, the customer has specific rights, which would be called into question in the event that the services reserved are not for personal use.
All the information accessible on the site is presented in French as well as possibly in several other foreign languages.
The customer declares to have the full legal capacity allowing him to engage under these general conditions.

2. Definitions
In the following, the terms below will have the following meaning:
""acknowledgment of receipt"": e-mail sent to the customer summarizing the reservation made by the customer and confirming its receipt by the seller.
""customer"": natural person acting for his personal or professional needs but unrelated to the tourist activity.
""electronic mail"": any message, in the form of text, voice, sound or image, sent by a public communication network, stored on a network server or in the recipient's terminal equipment, until that he recovers it.
""online reservation"": reservation of nights via the dematerialized reservation form on the website.
""service"": reservation of overnight stays, the essential characteristics of which are presented on the website.

3. Purpose
These general conditions define the rights and obligations of the parties in the context of the remote reservation of services offered by the seller on its website. They govern all the steps necessary for the reservation and the follow-up of the reservation between the contracting parties.
The customer acknowledges having read and accepted these general conditions of sale accessible on the seller's site.

4. Scope
These general terms and conditions apply to all bookings made online.

5. Duration
These general conditions of sale apply for the entire duration of the online services by the seller on its website. The seller reserves the right, without notice or compensation, to temporarily or permanently close its website or the online booking space.The seller is not liable for damages of any kind that may result from these changes and/or temporary unavailability or even the permanent closure of all or part of the site or the services associated with it, such as the online reservation space.

6. Reservation
The customer chooses the services presented on the site. The customer acknowledges having read the nature, destination and booking methods of the services available on the website and having requested and obtained the necessary and/or additional information to make his reservation in full knowledge of the facts.
The customer is solely responsible for his choice of services and their suitability for his needs, so that the seller's liability cannot be sought in this regard. The reservation is deemed accepted by the customer at the end of the reservation process.
The customer agrees, prior to any reservation, to complete the information requested on the voucher or the reservation request. The customer certifies the veracity and accuracy of the information transmitted.Depending on the offers presented, either the customer's credit card is not debited at the end of the reservation, it serves as a guarantee in the event of cancellation or no show. The payment of the reservation is then made on site no later than the day of departure, by check payable in France, cash, CB, bank transfer (Iban of the account to be credited provided on request)., or the reservation is firm and not cancellable , payment is then made upon booking. The customer, if he so wishes, has the possibility of taking out cancellation insurance on the site.

7. Customer service
For any complaint relating to your reservation, you can use the "contact" section.

8. Cancellation or modification by the customer
The customer is reminded, in accordance with Article L. 121-20-4 of the Consumer Code, that he does not have the right of withdrawal as provided for in Article L. 121-20 of the Consumer Code. consumption, provided that the services are provided on a date or according to a determined frequency.
The cancellation or modification conditions are indicated in the conditions of sale attached to each tariff, if applicable.
In the event of interruption of the stay, the entire agreed price will be cashed.
The cancellation or modification conditions are indicated in the conditions of sale attached to each tariff, if applicable.
In the event of a no show (reservation not canceled – customer not present), the customer cannot claim any refund.
Unless otherwise expressly agreed in advance with the host, the client must leave the room before 11.00 am on the day of the end of the reservation. Failing this, he will be charged an additional night.

9. Liability
If all the best efforts are made so that the photographs, the graphic representations and the texts reproduced to illustrate the destination presented give an overview as exact as possible of the services offered, variations may occur, in particular due to the change of furniture or renovations. possible.The customer cannot claim any claim as a result, since these variations do not relate to the essential characteristics of the service.
The seller cannot be held responsible for the non-execution or poor execution of the reservation in the event of force majeure, act of a third party, act of the customer or act of its partners, such as unavailability of the Internet network, impossibility access to the website, external intrusion, computer viruses.
In the event of exceptional events or cases of force majeure, the seller reserves the right to have customers partially or fully accommodated in a nearby establishment at no additional cost.
In the event of force majeure, unforeseeable events or events beyond its control, the seller must inform the customer by all possible means in order to limit the potential damage.

10. Complaints
Complaints relating to non-performance or poor performance must, under penalty of foreclosure, be brought to the attention of the seller in writing within 24 hours of arrival.

11. Price
The prices indicated are per room for the number of person(s) and the date(s) selected. The prices are displayed in amounts including VAT, in euros, and are only valid for the duration indicated on the site. Rates and conditions may be modified without notice depending on the situation and requirements. Unless otherwise stated, additional services are not included in the price.
The tourist tax, collected by the municipality is fixed by the latter and is to be paid directly on site to the seller, except in the case where this amount can be included in the sale price.
The prices take into account the VAT applicable on the day of the order and any change in the rate applicable to VAT will be automatically passed on to the prices indicated.

12. Privacy
The information requested from the customer is necessary for the processing of his order and will be communicated to all stakeholders and partners. In the absence of information, the seller will not be able to register a reservation.
Unless opposed by the customer, if he has made a reservation on the website, the seller is notably likely to send him by e-mail, promotional offers, a satisfaction questionnaire following his stay. The customer has the right to oppose, free of charge, that the data concerning him are used for prospecting purposes, in particular commercial. The customer is informed, on each of the personal data collection forms, of the mandatory or optional nature of the answers by the presence of an asterisk.

13. Agreement of proof
The acceptance of these general conditions and of the reservation request constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

14. Applicable law
These general conditions of sale are governed by French law, this is the case for the substantive rules as well as for the rules of form.

15. Entirety
These general conditions of sale express the entirety of the obligations of the parties. No general or specific condition communicated by the customer can be incorporated into these general conditions. The documents forming the contractual commitments between the parties are, in ascending order of priority, the reservation request (including the special conditions of the reserved rate) and these general conditions.